Privacy Policy

Last updated 11 November 2026

EL FX (South Africa) operates Kindness Currency. This policy explains what personal information we collect and how we handle it, in line with South Africa's Protection of Personal Information Act (POPIA).

What we collect

  • Account details: your email address and, if you sign in with Google, your basic Google profile.
  • Coupon content: the titles, messages and recipient names you write when creating coupons.
  • Orders: what you bought, the amount, and payment status. Card details are entered with Paystack and are never seen or stored by us.
  • Redemption PINs: stored only as a one-way hash, never as plain text.

How we use it

To run your account, deliver and redeem coupons, process payments, prevent misuse, and answer support requests. We do not sell your personal information.

Who we share it with

Only the service providers needed to run Kindness Currency: Paystack (payments), Supabase (database and sign-in) and our hosting provider. Recipients can see the coupon content you chose to send them. We may also disclose information where the law requires it.

Keeping it safe and how long we keep it

We use reasonable technical measures to protect your information. We keep it while your account is active and as long as needed for legal and accounting purposes.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email support.kindnesscurrency@gmail.com. You may also complain to South Africa's Information Regulator.

Changes

We will update the date above whenever this policy changes.